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Knowledge Base

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To find a specific article, use KB-article number format (ex. KB-1)

Article number: kb-8
Q. What are the differences between the "Register New Domain", "Transfer My Domain", and the "Update my domains nameservers only at my existing registrar" options? A. 1. Registering a new domain means you are ordering a new domain and don't already have an existing domain name that you have registered with another hosting company or registrar. We do require a domain name be associated with all accounts. 2. Transferring my existing domain means that you already have a domain name registered with another web hosting company or domain registrar (such as GoDaddy). If you choose this option, you will be requesting to move the domain billing and management over to us. This can be a somewhat complicated process and should only be chosen if you are familiar with the transfer process. You can always request a transfer at a later time. 3. Update my domains nameservers only at my existing registrar is the most commonly chosen option if you already have an existing domain. This means that you will keep domain management and billing with your existing domain registrar and you will just contact the current registrar to update the nameservers associated with your domain. Every domain uses nameservers that tell it which servers to point to. You will just be setting the domain to point to us. You will receive our nameserver information when your order is processed.
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