Terms of Service & Privacy Policy

Clear rules, fair terms, and industry-standard customer data privacy protections.

1. Terms of Service & Service Delivery

By purchasing, deploying, or utilizing services provided by GoGoHost, you agree to comply with all operational guidelines and terms described herein. Our services are intended for legitimate web hosting, application deployment, and business operations.

Service Level Agreement (SLA) & 99.9% Uptime

GoGoHost guarantees 99.9% network and infrastructure availability across all shared hosting and cloud VPS deployments during any given calendar month, excluding scheduled maintenance windows announced in advance via client notifications.

Acceptable Use Policy (AUP)

Customers may not utilize GoGoHost infrastructure for unauthorized activities, including but not limited to:

  • Distribution of unsolicited commercial emails (SPAM) or bulk marketing blasts that violate anti-spam legislation.
  • Hosting malicious code, malware droppers, command-and-control servers, or phishing pages.
  • Performing unauthorized port scanning, denial-of-service (DDoS) attempts, or network intrusion attacks.
  • Hosting or distributing copyright-infringing materials without explicit licensing.

2. Privacy Policy & Data Protection

GoGoHost respects your privacy and is committed to protecting your personal information.

Information Collection & Use

We collect essential account details (name, email address, billing records, and IP access logs) strictly for order fulfillment, account authentication, billing processing, and security verification. We do not sell or monetize client information with external third parties.

Data Security & Storage

All sensitive transactions are processed over encrypted TLS/SSL communication channels. Server access logs and billing history are stored in hardened database systems subject to continuous access controls.

3. Billing, Cancellations & Renewals

Services are invoiced on recurring cycles (monthly, annually) according to the billing cycle selected during checkout. Cancellations can be requested at any time directly through the client management portal before the start of the next billing cycle.